Privacy Policy

Effective Date: April 11, 2026
Website: https://www.actioncoachingteams.com

This Privacy Policy explains how Action Coaching Teams (“ACT,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our website, join our programs, communicate with us, or otherwise use our services.

By using our website or services, you agree to this Privacy Policy.

1. Scope

This Privacy Policy applies to information we collect through:

  • our website

  • registration and sign-up forms

  • membership or program enrollment

  • emails, calls, and messages with us

  • meetings, group sessions, and related member communications

  • third-party tools we use to operate the program

2. Information We Collect

We may collect the following categories of information:

Information You Provide Directly

This may include:

  • name

  • email address

  • phone number

  • billing information

  • account or login information

  • membership or enrollment details

  • scheduling information

  • messages, questions, feedback, or survey responses

  • information you choose to share in meetings, forms, or member communications

Information Collected Automatically

When you use the website, we may automatically collect certain technical information, such as:

  • IP address

  • browser type

  • device type

  • operating system

  • pages viewed

  • dates and times of visits

  • referring website or source

  • approximate location based on IP address

  • cookie and usage data

Information from Third Parties

We may receive information from service providers and platforms we use, such as:

  • payment processors

  • email marketing tools

  • scheduling platforms

  • video meeting or community platforms

  • analytics providers

  • website hosting providers

3. How We Use Information

We may use personal information to:

  • provide and operate the website and services

  • register you for programs, memberships, or events

  • process payments and maintain billing records

  • communicate with you about your account, meetings, updates, and support requests

  • deliver program materials, reminders, and administrative notices

  • improve the website, services, and participant experience

  • analyze usage and performance of the website and services

  • maintain security and prevent fraud, abuse, or misuse

  • comply with legal obligations

  • enforce our Terms of Service and other policies

We may also use your information to send marketing or promotional emails. You can opt out of those communications at any time using the unsubscribe link in the email or by contacting us.

4. Group Participation and Shared Information

Because ACT is a peer-to-peer coaching and accountability program, some information you choose to share may be visible to other participants in meetings, groups, chats, or member spaces.

You should only share information you are comfortable sharing in that setting. While we ask participants to respect confidentiality, we cannot guarantee that other participants will keep information confidential.

5. Cookies and Similar Technologies

We may use cookies and similar technologies to:

  • keep the website functioning properly

  • remember preferences

  • understand site traffic and usage

  • improve website performance

  • support analytics or marketing functions

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

6. When We Share Information

We do not sell your personal information.

We may share personal information in the following circumstances:

Service Providers

We may share information with vendors and service providers that help us operate the website and services, such as providers for:

  • website hosting

  • payment processing

  • email delivery

  • scheduling

  • video conferencing

  • community platforms

  • analytics

  • customer support

Legal Compliance and Protection

We may disclose information if required to do so by law or if we reasonably believe disclosure is necessary to:

  • comply with legal process or government requests

  • enforce our agreements or policies

  • protect our rights, property, or safety

  • protect participants or the public

  • investigate fraud, abuse, or security issues

Business Transfers

If ACT is involved in a merger, acquisition, sale of assets, or other business transfer, personal information may be transferred as part of that transaction.

With Your Direction or Consent

We may share information when you ask us to do so or otherwise consent.

7. Payment Information

Payments may be processed by third-party payment providers. We typically do not store full payment card numbers on our own systems. Payment information is handled according to the policies and security practices of the payment processor we use.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

  • provide the services

  • maintain business and financial records

  • enforce our agreements

  • resolve disputes

  • comply with legal, tax, accounting, or reporting obligations

We may retain aggregated or de-identified information for a longer period.

9. Data Security

We use reasonable administrative, technical, and organizational measures to help protect personal information.

However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security.

10. Your Choices

Depending on how you interact with us, you may have the ability to:

  • opt out of marketing emails

  • request access to personal information we hold about you

  • request correction of inaccurate information

  • request deletion of certain personal information

  • request that we stop using certain information where applicable

We may need to verify your identity before responding to certain requests. We may also retain certain information where required or permitted by law.

11. California Privacy Notice

If you are a California resident, you may have rights under California law regarding your personal information, including the right to request access to certain information we collect, use, and disclose, and the right to request deletion or correction in some circumstances.

We do not sell personal information and do not share personal information for cross-context behavioral advertising as those terms are used in California privacy law.

California residents may submit privacy requests using the contact information listed below.

12. Do Not Track

Some browsers offer a “Do Not Track” setting. Because there is not a universally accepted standard for responding to Do Not Track signals, we do not currently respond to them.

13. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate consent. If you believe we have collected personal information from a child under 13, contact us and we will take appropriate steps.

14. Third-Party Websites and Platforms

Our website and services may link to or rely on third-party websites, platforms, and tools. We are not responsible for the privacy, security, or content practices of those third parties. Their handling of data is governed by their own policies.

15. International Users

If you access the website or services from outside the United States, you understand that your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the Effective Date above.

Your continued use of the website or services after changes are posted means you accept the updated Privacy Policy.

17. Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, you can contact us.